1. Do I need an internet connection to use ADIG Human Synchronizer™
Answer : No. The only time the internet connection is required is the first startup of the program for getting the license from our license server.

2. ADIG Human Synchronizer™ closes after 5 seconds
Answer : There is a problem with the server connection when trying to get a licence. Port 21 is used for communicating with the license server. This port need to be open in firewalls and routers. Some newer router blocks port 21 traffic, please try version 1.31 if you have trouble with earlier versions. This version uses port 56756 Version 1.3 and later automatically gives error messages if there is a communication problem.

3. How many machines can be registered on one 1 licence
Answer : 3 machines can be registered for each user

4. I’ve lost my password
Answer : Fill in your email address and press the lost password button on the www.adiginvention.com web page to get a new password sent by email

5. How long is the evaluation period
Answer : Evaluation period is 10 days. After this period, purchase and activation of a license must be performed.

6. How do I activate my license
Answer : Open the Activation dialog in the menu bar and fill in your details used when purchasing ADIG Human Synchronizer™. Activation requires an internet connection.

7. Activation does not work
Answer : There is probably a problem with the server connection when trying to get a licence. Port 21 is used for communicating with the license server. This port need to be open in firewalls and routers.